Privacy Policy

Last updated: February 10, 2026

1. Introduction

Memry ("we," "our," or "us") operates the Memry mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

Email address
Display name and username
Profile photo (optional)
Authentication credentials

Content You Provide

We collect content you upload or create, including:

Videos and images
Titles, descriptions, and tags
Comments and interactions

Device Permissions

With your permission, we may access:

Camera: To record videos directly within the app
Photo Library: To upload existing videos and images
Notifications: To send you updates about your content and account

Automatically Collected Information

Device type and operating system
Usage data and analytics
IP address and general location
Advertising identifiers (Google Advertising ID, Apple IDFA)
App install and attribution data

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Service
Process your uploads and manage your content
Enable search and discovery features
Process payments and manage subscriptions
Send notifications and updates
Respond to your inquiries and support requests
Detect and prevent fraud or abuse

4. Third-Party Services

We use trusted third-party services to operate our platform:

Firebase (Google): Authentication, database, and cloud storage
Stripe: Payment processing for subscriptions
Algolia: Search functionality
Cloudinary: Image and video processing
Vercel: Web hosting and deployment
Tenjin: Mobile advertising attribution and analytics

Each of these services has their own privacy policies governing their use of your data.

5. Advertising & Attribution

We use Tenjin, a mobile attribution platform, to understand how users discover our app. Tenjin may collect:

Advertising identifiers (Google Advertising ID on Android, IDFA on iOS)
Device information (model, operating system)
App install and attribution data

On iOS, you will be asked for permission before any advertising tracking occurs (App Tracking Transparency). You can opt out of advertising tracking at any time through your device settings.

6. Data Sharing

We do not sell your personal information. We may share your information:

With service providers who assist in operating our Service
When required by law or legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

Access and download your personal data
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications
Control privacy settings for your content

To exercise these rights, please contact us at the email below or use the settings within the app.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time. Some information may be retained for legal or legitimate business purposes.

10. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@joinmemry.com